Privacy Policy

We may collect the following categories of information from users of our website, registration portals and on-site touchpoints:

• Personal Information: Name, email, phone number, organisation, designation, business address, billing details, GSTIN, and any other information provided during registration, exhibitor booking, sponsorship, speaker submissions, award nominations or general enquiries.
• Technical Information: IP address, browser type and version, device information, operating system, referring URLs, time-stamps, cookies and usage patterns collected to enhance website functionality and the overall user experience.
• Event-related Information: Session interests, networking preferences, meeting requests, survey responses, feedback, dietary preferences and accessibility requirements shared with us before or during the Event.
• Payment Information: Transaction details processed through secure, PCI-DSS compliant third-party payment gateways. We do not store full card or banking credentials on our servers.
• On-site Information: Badge scans, session check-ins and photographs or video footage captured during the Event for reporting, promotional and editorial purposes.

The information we collect is used for the following purposes:

• To facilitate registration, ticketing, badge generation and on-site participation in India Pharma Expo 2027.
• To process payments, issue invoices and share booking confirmations for exhibitors, delegates and sponsors.
• To send updates, reminders, agenda changes, logistical information and relevant promotional content related to the Event and Elets' other industry initiatives.
• To manage sponsorships, partnership engagements, speaker submissions and award nominations.
• To enable buyer-seller matchmaking, meeting scheduling and networking among Participants.
• To improve our website performance, user experience and the quality of future editions of the Event.
• To comply with applicable legal, regulatory, tax and accounting requirements.

We do not sell, rent or trade your personal information. Your data may only be shared with the following parties, strictly for Event-related purposes:

• Event Partners & Sponsors: Limited delegate information (such as name, designation and organisation) may be shared with official partners and sponsors of India Pharma Expo 2027 for networking, lead generation and follow-up communication.
• Service Providers: Including payment gateways, registration platforms, mailing platforms, CRM tools, badge-printing vendors and IT support providers engaged to deliver the Event.
• Venue & Logistics Partners: HITEX Exhibition Centre and authorised on-site service providers, only to the extent required for venue access, security and hospitality services.
• Legal & Regulatory Authorities: Where disclosure is required by law, a court order, or to protect the rights, property or safety of the Organiser, Participants or the public.

Our website uses cookies, web beacons and similar technologies to enhance user experience, analyse traffic, remember preferences and personalise content. Cookies help us understand how visitors interact with www.indiapharmaexpo.com so that we can continuously improve it.

You can manage or disable cookies via your browser settings at any time; however, some features of the website may not function fully if cookies are turned off. We may also use third-party analytics services such as Google Analytics and Meta Pixel to measure campaign performance and audience engagement.

We implement reasonable administrative, technical and physical safeguards to protect your personal information against unauthorised access, disclosure, alteration, loss or misuse. These measures include encrypted connections (HTTPS/TLS), restricted access to personal data on a need-to-know basis, secure third-party payment processing and routine security reviews of our systems and vendors.

While we follow industry-standard practices, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge and accept this inherent risk when sharing information with us online.

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, tax, accounting or reporting requirements. Event-related communication data may be retained for future editions of India Pharma Expo and related Elets initiatives, subject to your right to opt-out at any time.

Subject to applicable laws, you have the right to:

• Access, review and update the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Opt-out of receiving marketing or promotional communications by using the unsubscribe link in our emails or by writing to editorial@elets.in.
• Request the deletion of your personal information, subject to legal, contractual or regulatory obligations that may require us to retain it.
• Withdraw consent previously given for the processing of your personal information.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

Our website may contain links to third-party websites, partner microsites, sponsor pages or social media platforms. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those websites before sharing any personal information with them.

India Pharma Expo 2027 is a business and industry event intended for professional audiences. Our website and registration platforms are not directed at children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other operational reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

If you have any grievances, complaints or concerns regarding the handling of your personal information, please reach out to our Grievance Officer at:

• Email: editorial@elets.in
• Postal Address: Elets Technomedia Pvt. Ltd., Stellar IT Park, 7A/7B, 5th Floor, Tower-II, Annexe Building, C-25, Sector 62, Noida – 201309, Uttar Pradesh, India.

We will make every effort to acknowledge and address your concerns within a reasonable timeframe in accordance with applicable laws.

For any questions, requests or concerns related to this Privacy Policy or your personal information, please reach out to the relevant team below: